Travel Information: COVID-19 Update

National’s primary concern is the health and wellbeing of our associates, customers, and partners. We are fully committed to making your experience with National an exceptional one. Please help us keep our communities healthy by practicing social distancing, proper handwashing, and wearing a mask when in public.

Here’s what we’re doing:

  • We continuously monitor, adhere to, and train staff to follow the guidelines set forth by the CDC, WHO, and local governments, including the use of gloves, masks, and sanitizer.
  • We are monitoring restrictions and re-opening policies every day to ensure we remain in compliance with federal, state, and local regulations. When polices or recommendations change, we immediately update our policies and practices accordingly.
  • We have established and trained staff on new escalation protocols to ensure swift action and proper resource allocation in the event of any situation arising which poses a heightened risk to our team or our guests.

NEW!» National cleaning kits will be provided to guests upon check-in for cleaning high touch surfaces to protect guests and our associates and prevent the spread of germs.

Why trust National for your accommodation needs?

  • 21 years in business
  • 24/7/365 customer service – around the clock, around the world
  • Proven perfect move-in process
  • Flexible booking options
  • Local experts, global reach – we offer accommodation solutions in North America, EMEA & APAC with our own local employees
  • We offer contactless check-in and key retrieval where available
  • Our teams are armed with all the support they need to provide a healthy working environment
  • We have implemented additional cleaning protocols to sanitize high-touch areas in units before guest move-in
  • We follow daily cleaning protocols for high-touch areas in all National offices

Centers for Disease Control & Prevention (CDC)

CDC’s public health messaging system offers up-to-date messages to travelers at specific airports, seaports, and land borders where most international travelers enter or leave the United States. This is the latest information posted by CDC, in partnership with U.S. Customs and Border Protection (CBP), the Transportation Security Administration (TSA), and other port-of-entry partners.

CDC Information on Travel

World Health Organization Information (WHO)

All individuals planning travel should seek advice on the potential hazards in their chosen destinations and understand how best to protect their health and minimize the risk of acquiring the disease. Forward planning, appropriate preparation, and careful precautions can protect their health and minimize the risks of accidents and of acquiring the disease. Although the medical profession and the travel industry can provide extensive help and sound advice, it remains the traveler’s responsibility to seek information, to understand the risks involved, and to take the necessary precautions to protect their health while traveling.

WHO Travel Advice WHO Travel Precautions

State & Territorial Health Department Websites

Looking for the website of a state or territorial health department? The resources below link to health departments in all 50 states, 8 U.S. territories and freely associated states, and the District of Columbia.

CDC Local Government Directories

The Council of State Governments

COVID-19 State Executive Orders Resource